Starting from the end of 2017, a full transformation of both the design of the premises, including the shopfronts, and the technical equipment of the auction house began. A new team of professionals perfect for the new conditions was gathered.
2018 was a transitional year and required considerable efforts to restructure the business model. The auction house began to work with independent watchmakers and sell used watches in its stores. That year, Ineichen Zurich held 3 auctions (including jewellery).
In 2019, additional investments were attracted for the development of a new IT infrastructure, while the photographing of goods and their presentation to potential buyers was redesigned. Additionally, serious sums were invested in online advertising. All this resulted in sales growth of more than 5 times compared to 2018.
In 2020, the first stage of the new IT infrastructure was launched. The number of employees was increased several times, with a specific focus on the online marketing team. These adjustments allowed them to hold their most successful auction in terms of sales in the last 40 years.
Meanwhile, 2021 saw the auction house launch its own online store, start its own in-house online bidding platform, and complete its first sale through it.
At the May 22nd auction, the previous record by sales volume was broken. This auction was also marked by the sale of the most expensive NFT token from a watchmaker in history.
The November auctions more than doubled the result of the May record, proving that Ineichen is on a path of continuous and rapid growth.
Another milestone in the history of the auction house was achieved in 2021, with a new concept for auctions being introduced. Moving from large semi-annual auctions with over 200 pieces, focus has been given to "special" auctions. These auctions feature highly outstanding lots in amounts of no more than 50 per auction. Each auction has its own theme, uniting all the items allocated to it.
Having taken over the business, the new management is determined to continue the tradition of the Ineichen family while simultaneously adapting to the new circumstances and complexities of the global market. This responsive and flexible business adjustment keeps Ineichen interesting for both long-time consumers and new buyers.